Commercial Waste Business Support Officer

Meyer Scott Ref: VR/09026

Salary: GBP14.40 - GBP16.20 per hour
Type: 6 Months FTC
Location: Waterbeach * It is important that you have your own transport
(not shared) as the depot isnt accessible via public transport.


Our client is looking for a Commercial Waste Business Support Officer to support their Waterbeach Office for a 6 month period. The successful candidate will possess accurate keyboard and mouse skills which are integral to undertaking a range of tasks. E.g. production of reports, correspondence, presentations, documentation, data input, interrogate systems etc.

They are looking for someone who has administration, financial and customer support services experience who works well in a team but can also manage/ priorities their own workload.

The rate of pay is dependent on skills and experience.


Key Responsibilities/Specific Duties

· Provide an efficient and courteous first point of contact for the Services customers, responding to internal and external enquiries, which may include dealing with difficult and challenging situations or customers.
· Monitor and review customer accounts. This could include taking card payments over the phone, maintenance of accounts, raising of purchase orders, invoices, processing of invoices, administration of office petty cash etc.

· Provide exceptional administration, performance management, financial and customer support services between the hours of 0900 and 1700 or whatever hours are agreed for the position as advertised, working alongside and in sync with colleagues.

· Support the team and specific individuals, meetings or groups including organising meetings, sending out agendas, welcoming guests, taking minutes, diary management, booking locations, equipment etc. as required by the needs of the service.

· Provide statistical/management/financial information/reports etc. to the Data Team and management as required.

· Contribute to the design and development of specific administrative processes, systems, guidance notes, associated databases and spreadsheets, including the use of dedicated software within H&ES e.g. T1 FMS, Yotta Mayrise & Alloy etc.

· Creating and maintaining filing systems and records, both hard and soft copy, including version (document) control, the retention and archiving of existing files and information as well as scanning/capturing new information as it is received on agreed periodic basis, e.g. daily/weekly/monthly.


Hours: 37 hours per week.


Candidate requirements:

· Working knowledge of Microsoft software packages, e.g. Word, Excel etc.

· Good verbal and written communications skills to provide advice, guidance and information to a range of audiences.

· Knowledge and understanding of customer care.